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Dial 08600 88638 or 809 from an MTN number.
Dial 0877 40 40 40 for queries relating to ISP services.


 Business Needs

 
Single Service Provider & Reliability 

Single service provider

Do you require a single point of contact for all your business’ internet, voice and data services? Nowadays, organisations cannot survive without connectivity, data centre, mobility, internet and network security services, but provisioning each service from a different supplier is time-consuming and difficult to manage.

Benefits of a single Service provider

By partnering with MTN Business, you can access connectivity, data centre, mobility and internet services along with Software as a Service solutions and security products from a single supplier.

Having a single service provider means that there is a single support and account management structure. The benefit of this is that MTN Business fully understands your business needs and is perfectly positioned to address those needs simply, quickly and conveniently.

  • Network redundancy: A dual point of connection means that if your primary system goes down, there is always a failover.
  • Quality of service backed by a Service Level Agreement (SLA): We guarantee you a certain amount of up-time, and any failure to comply means you get a discount at the end of the month.

Service reliability

Does your business need a dependable Internet Service Provider (ISP), one that can deliver exceptional network security and reliability? MTN Business operates one of South Africa’s largest Virtual Private Networks and is one of only three Tier-1 ISPs in the country.

Benefits of service reliability

By using one dedicated supplier for your service needs, the complexities of managing your network or product are greatly reduced, and troubleshooting any difficulties is expedited, resulting in increased network up-time.

In addition, service reliability from the MTN Business network is enhanced as it offers dual connect capability in major metropolitan areas and there are numerous data centres, connected via high-speed fibre services, which will enable you to replicate your business infrastructure in geographically dispersed data centres.

The fundamental design philosophy behind all MTN Business services and products is that they are reliable, and this is enforced through SLAs.