SMS messages are an incredibly useful and versatile communication platform for any business. Not only can you send detailed SMS messages to specific clients or whole databases, but it also allows you to keep in instant contact with your workforce, no matter where they are.

Furthermore, SMS messaging is a cost-effective, unobtrusive and convenient way of communicating, even across national borders should you require it. MTN IWS is able to provide you with a wide range of bulk SMS messaging solutions for you to choose from, allowing you to find the right solution for your business.

MMS messages allow you to differentiate your business communications by including multimedia content (sound, animation, pictures and coloured text) in addition to the business message you want to send to the recipients. By taking advantage of the multimedia capabilities of bulk MMS, you'll be able to provide engaging messaging, ensuring your business retains top-of-mind positioning.

As MTN has operations across Africa and Middle East in addition to extensive partnerships with other international service providers, we are able to provide bulk SMS solutions that extend beyond South Africa's national borders. This allows you to reach your customer base or workforce directly on their cellphones regardless of their geographic location.

Using the MTN Email2SMS solution, you can bulk send SMS messages from any standard email account. The email is converted into SMS messages by the web-based platform and is then immediately sent to the selected recipients.

Fax messages are still a widely used form of communication and are still a common method of sharing documentation, but it has a major drawback: in order to send and receive fax messages, you have to be in the office.

But business doesn't always take place in the office, which is why MTN IWS offers MTN Fax2Email, a product that that allows you to send and receive faxes via email, ensuring that, no matter where you are, you can receive fax messages using your web-enabled cellphone.

Once you register your cellphone number for this service, it becomes a virtual fax machine number; every fax sent to that number is automatically converted into .PDF or .TIFF files and forwarded to your email. You can then view the fax as an image on your computer screen. You can then forward it to others as an email and/or archive it.

Engage with your existing clients and attract new clients through one-to-one communication and interaction with our premium-rated short code solution.

Ideally suited towards entertainment and information type services, this solution allows you to provide attractive, value-added services and keyword-based campaigns.

If your business is service related, chances are that you spend a great deal of time taking phone calls from clients regarding your product. And while it is vital to maintain communication with your clients, each of these phone calls not only costs you time but prevents you from working, which ultimately costs you money too.

But now with Consultancy Billing from MTN IWS, you can earn money with each call you receive by directing customers to call a specially set up, premium-rated telephone number.

While bulk-sending SMS and MMS messages is a very effective business communication tool, it is equally important to be able to manage these bulk sends. This allows you to determine not only the viability of your contact database but also the effectiveness of your actual business message.

Because we understand this, our web-based portal comprises reporting, control and management functionality that provides a 360 degree overview of all campaigns on our portal. Furthermore, it supports effective and efficient SMS entry into your business campaign through a medium that covers almost 100% of the market globally.

As your business offers a sought-after service, we understand that your employees often field phone calls from clients requesting additional information or assistance with your product. And while it remains vital in terms of building customer relationships that you field these calls, they can often result in lost productivity and, ultimately, lost revenue.

To counter this, we offer a solution which comprises a premium-rated DICON number that will allow you to charge callers for your time, even though it's not a face-to-face conversation.

Whether your business operates locally or internationally, if you make use of bulk SMS or MMS messaging to reach your customer or employee base and spread targeted communications, you will need an effective and efficient way in which to receive and interpret replies through a medium that covers almost 100% of the market wherever and whenever.

To meet this need we offer our USSD Survey Tool.

In the same way as it is beneficial to reach your customers directly on their cellphones with targeted communications, our Location Based services allow you to provide customers in the vicinity of your business or who are looking for your particular product with specific geo-referenced information through a medium that covers almost 100% of the market.