- Reduce your organisation's operating costs
- Improve employee productivity
- Enhance workflow management
- Benefit from always-on technology
- Ensure that mission-critical data is always secured
At MTN Business, we bravely differentiate ourselves from our competitors by providing an exceptionally high quality of customer experience. It’s something we pride ourselves on.
Ensuring you receive an incredible customer experience whenever you deal with MTN Business is an ongoing process. MTN Business is forever tracking, measuring and putting steps in place to improve your overall customer experience.
MTN SA is building and connecting fibre networks around in key metropolitan areas across South Africa. In order to reduce spending and enjoy a high-speed Internet and Virtual Private Network (VPN), this access solution is quick to implement and companies are increasingly adopting Ethernet network architecture.
At MTN Business, we understand that downtime directly affects your ability to deliver, so we have designed our solutions and networks in such a way that availability and reliability are at their core. In order to assure you, our customer, of the commitment we have to availability and reliability, we offer a range of service level agreements.
MTN SA has affirmed its support for the RDP by committing itself to affirmative procurement since 1994. Broad-based Black Economic Empowerment (BBBEE) was integrated with the tender rules and procurement policies to assist Previously Disadvantaged Communities (PDC) and empower MTN SA’s managers to effect affirmative procurement without compromising specifications, safety and standards.
Mobile Telephone Networks (Pty) Ltd (“MTN”) has an obligation to promote “BBBEE” within South Africa through its Procurement procedures. As such all suppliers intending to or doing business with MTN are required to commit to the below mentioned deliverables with the aim of supporting and promoting the BBBEE programme in South Africa.
We not only support BBBEE, but also have a role to encourage other companies to ensure a level playing field in South Africa by removing the current inequalities in business. MTN SA prefers to do business with business suppliers who share these same values.
In order to promote the development and support of suppliers and contractors from disadvantaged communities, MTN SA decided that a large portion of the available total procurement (discretionary) expenditure is spent in such a manner that it advances “BBBEE”. This will be achieved through the following objectives:
- Increase access to MTN Procurement for black-owned enterprises
- Facilitate ownership and management of enterprises by black people
- Increase human resource and skills development especially in the ICT sector
- Facilitate or encourage partnerships between black-owned enterprises and traditional white-owned enterprises
- Promote economic transformation by meaningful participation in the economy
- Create opportunities for black MTN employees who wish to establish joint ventures
MTN SA achieved a level six (i.e. 60% Procurement recognition level) BBBEE rating in 2008. However, in 2009 this achievement was exceeded, and MTN SA improved to a level five (i.e. 80% Procurement recognition level). The improvement encompassed all seven pillars of the Codes of Good Practice.
MTN SA has embraced an ongoing improvement of its current BBBEE status and envisages improving to a level four contributor in 2010
MTN Business has a dedicated Public Sector Team with a single objective: to provide reliable solutions, fully supported by product and marketing teams to account management teams.
The MTN Business Account Management Programme ensures that your sector receives the highest level of service, with our ability to set up virtual support teams, including engineers, service managers and account managers, across the country and across the continent.
The concept of convergence means that employees and citizens are always connected, wherever they are, on whatever device they are using. From a single device they can access multiple services and applications seamlessly.
The entire MTN Business solutions portfolio is built with convergence in mind, already delivering on things that will be considered a given in the future.